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A restaurant server is taking a customer’s food order. Which one of the following is an example of encoding?

A restaurant server is taking a customer’s food order. Which one of the following is an example of encoding?
Select an Answer
O A. The server mentally repeats the order over and over as they walk to the kitchen.
O B. The server actively listens to the customer describe their order.
O C. The server shares the order with the cook in the kitchen.
O D. The server enters the order into a portable tablet computer as they take the order.

Answer

B. The server actively listens to the customer describe their order.

Encoding is the process of taking in information and preparing it for storage in memory. Actively listening to the customer is an example of encoding because it involves processing the information to remember it.

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