Business Metrics - Are numbers which [__________] use to review progress and make changes and decisions -...

Business Metrics
- Are numbers which [__________] use to review progress and make changes and decisions
- Provide businesses with facts showing what is [__________] and what needs improvement
- Are also used to track [__________] which helps companies make smarter, data-based decisions
- Are used to measure success by determining if business [__________] are being met
- Guide decisions by providing [__________] which helps leaders choose which actions to take
- Identify problems, as business metrics show warning signs before major issues develop
- Help improve [__________] by allowing employees and individual departments to track performance
- Can be divided into four categories
o [__________] metrics
o marketing metrics
o operational metrics
o customer [__________] metrics
[ ] working [ ] satisfaction [ ] performance [ ] goals [ ] financial [ ] data [ ] accountability [ ] businesses