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Complete the following statements about hotel housekeeping by selecting the best answer. Then explain why...

Complete the following statements about hotel housekeeping by selecting the best answer. Then explain why you have chosen that answer.
1. Pathogens in a guest room can be reduced by ___
A. not allowing sick people to stay in the hotel
B. spraying air freshener
C. sanitizing the bathrooms and linens
Reason:
2. A room attendant knocks on the door of a guest room and says, "Housekeeping." There is no answer. The attendant should ___
A. contact the assistant housekeeper
B. knock again and say "Housekeeping"
C. unlock the door and slowly enter the room
Reason:
3. When cleaning a room, the attendant should ___
A. do the most difficult task first
B. vary his or her procedure to avoid boredom
C. follow a specific order and procedure each time
Reason:

Answer

  1. Pathogens in a guest room can be reduced by: C. sanitizing the bathrooms and linens.
    Reason: Sanitizing bathrooms and linens effectively reduces the presence of pathogens by eliminating germs and bacteria.
  2. A room attendant knocks on the door of a guest room and says, "Housekeeping." There is no answer. The attendant should: B. knock again and say "Housekeeping".
    Reason: It is courteous and ensures that the guest has another chance to respond before entering.
  3. When cleaning a room, the attendant should: C. follow a specific order and procedure each time.
    Reason: Following a specific order ensures consistency and thoroughness in cleaning.

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