Finding and reporting problems with a guest room is usually done by the ____ A. room attendant B. security...
A. room attendant
B. security officer
C. inspector
Reason: ______________________________________________________
5. Room attendants sometimes place their cleaning cart so that it blocks the doorway of the room where they are working. They do this to
A. let people know the room is being cleaned
B. keep their supplies within easy reach
C. prevent strangers from walking into the room
Reason: ______________________________________________________
6. Before it is washed, laundry is ____
A. separated into piles of regular, damp, stained, and torn or damaged items
B. tagged to identify which floor it came from
C. treated with a sanitizing solution
Reason: ______________________________________________________
7. Linens that are torn or damaged should be ____
A. thrown away
B. cut up for cleaning rags
C. repaired if possible
Reason: ______________________________________________________
8. In a high-rise hotel building, cleaning the outside windows is usually done by ____
A. an outside contractor
B. in-house employees
C. trainees
Reason: ______________________________________________________

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