The guest asks how much a room costs per night. What should you do?

4. The guest asks how much a room costs per night. What should you do?
A. Guess a price that sounds reasonable
B. Tell them all rooms cost the same
C. Avoid answering and change the subject
D. Check the correct room rate and explain any applicable taxes or fees
5. The guest wants a king room, but only double-queen rooms are available. What is the BEST response?
A. "You should have booked earlier."
B. "We don't have that room type available, but I can check our double-queen options for you."
C. "I'll reserve the king room anyway."
D. "Just take whatever is available."
6. Before finalizing a reservation, which information is MOST important to confirm?
A. The guest's favorite restaurant
B. The weather forecast
C. Guest name, dates, room type, number of guests, and rate
D. The guest's occupation
7. The guest gives you their name, but you aren't sure how to spell it. What should you do?
A. Politely ask them to spell it
B. Guess the spelling
C. Skip entering the name
D. Ask another guest to help